The account was mistakenly banned and there is no way to appeal
Dear EA Support Team,
I am a dedicated and passionate fan of the game APEX Legends. On the evening of October 15th, 2025 (China Time), around 10:00 PM, I was playing a Ranked Arena game mode in APEX. During the match, I used the Game Reproduction Device to select an enhanced talent, but unfortunately, my account was banned within less than 5 minutes of starting the game.
I sincerely request the EA team to investigate this matter thoroughly. APEX Legends holds extraordinary significance for me—I truly need to be able to play this game, and I also have a deep affection for the in-game skins, which represent a great deal of my time, effort, and dedication.
I earnestly implore the EA staff to conduct a careful investigation and grant me an account unban. Thank you for your attention and assistance.
1399887 Sorry, bans cannot be handled on the forums as you would need to contact the EA TOS Team.
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