Forum Discussion

Seasoned Newcomer

6 days ago

Solved

The account was mistakenly banned and there is no way to appeal

Dear EA Support Team, I am a dedicated and passionate fan of the game APEX Legends. On the evening of October 15th, 2025 (China Time), around 10:00 PM, I was playing a Ranked Arena game mode in APEX...

esports

Midnight9746
6 days ago
1399887 Sorry, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

EA Help | EA Account locks, bans, and suspensions

If you are having issues with creating a case, you can also try this link instead, (just sign out and click on "continue as a guest" when the page loads):

EA Help | Contact EA

Midnight9746

Hero+

6 days ago

1399887 Sorry, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

EA Help | EA Account locks, bans, and suspensions

If you are having issues with creating a case, you can also try this link instead, (just sign out and click on "continue as a guest" when the page loads):

EA Help | Contact EA

1399887

Seasoned Newcomer

5 days ago

This effort serves no purpose at all, and the account unban appeal cannot be processed further.

Midnight9746
Hero+
5 days ago
1399887 wrote:
This effort serves no purpose at all, and the account unban appeal cannot be processed further

1399887 If you are unable to appeal your ban, then sadly the ban will be upheld.