Forum Discussion

New Novice

4 months ago

There is no channel for appeal

As the consultant did not contact me for a month, I was advised to close the case and resubmit it. However, after closing the case, I found that I was unable to generate a new case. My account is in ...

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Rising Newcomer

3 months ago

I have had the same experience as you. I have logged in to my account for over 950 hours, but after logging in half a year, it showed that I was banned. I have made three email appeals, and there is no record in EA Hlep. I have not even received an official response. I hope that I can continue to appeal and bring it back, and I also hope that the official can clarify the reason