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Lewy0045's avatar
3 years ago

Unable to purchase Apex Coins

Hi,

I'm unable to purchase Apex Coins.

I was trying to buy some coins in my Steam account (region Armenia), but I'm currently unable to do so. The issue appeared few days (or weeks) ago. I was able to do so 2 months ago. 

What is the reason of such limitation? How can I remove it and purchase Coins in steam? 

25 Replies

  • Hi when i try to purchase coins i get the following message :

     Your request could not be processed.
    We were unable to verify your credit or debit card. Please check your payment details and try again. Alternatively try another credit card or payment option or check with your card issuer or bank.

    even though i was able to buy coins few hours prior,

    Please help

  • I live in Japan I bought 11500ac, 6700ac apexcoin on ps5 3 days ago but it hasn't been charged yet Why?

  • graceu7's avatar
    graceu7
    12 months ago

    I have waited 24 hours with my apex coins and haven't recieved them, i have tried to contact ea but told to resume case which doesn't do anything as im unable to join a live chat with someone who can actually help me

  • I'm in the same boat as you! What is going on with their support service? Been going round in circles the past few days to get my coins I purchased back and not a single message from support or a sign of a live chat anywhere on EA Help.

    Did you by any chance get your coins back? I have 2 days to receive the coins for a skin I want in the shop.

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