Forum Discussion
5 years ago
@DarthValtrex I totally get that. That brings up another question for me, if you get banned after buying a battle pass and it takes a while to work everything out, your account gets unbanned, do people get a refund for that battle pass? Asking because the company acknowledges they made a mistake by unbanning the account for you.
DarthValtrex
5 years agoHero (Retired)
@RichBoiLarry That's a question I can't answer because I simply do not know how they would handle that. But hopefully you'll get your account back and have enough time to complete the BP before it expires. If you do get your account back and can't complete a BP you purchased because of the situation. I would contact customer support and explain the situation and see what options there are. The customer support for in game purchases is separate from the TOS teams as far as I know.
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