Forum Discussion

5 years ago

Why is there customer support if they’re not going to do anything to help you?

I’m genuinely losing my mind over this, this is the second time a friend of mine has gotten their account compromised and permabanned over some scum on the Asia servers. What good is this support ser...

discussion

PortabeIIo

5 years ago

It was two completely different people, only difference is that the first never got a response to begin with.

HogynDrwg

5 years ago

@PortabeIIo There is no point blasting off on here mate....we are just casual players who love/hate the game. We can only empathise mate.

EA_Barry
Community Manager
5 years ago
@PortabeIIo

2FA is optional but in this case I think it is something that should be used to prevent further compromise.

You use (or should be using) 2FA for your own valuable accounts such as banking or email so why not Apex?

Thanks.
- PortabeIIo
  5 years ago
  What good will that advice do if now there’s nothing to even compromise?