Forum Discussion

Rising Newcomer

2 days ago

Solved

Wrongful Ban

Hi, I want to ask what can I do to contact a real person to re-check my account, I can also provide anything from my pc to prove that I am clean, my account was banned on 16th May, I have tried few times (4times) appealing, every time was the same answer, obviously I didn’t pass the machine check. Thank you.

Eric

discussion

EA_Aljo
2 days ago
Hi there. Thanks for reaching out. I understand getting banned is really frustrating. Unfortunately, the best you can do is what you've already done. Which is, submitting a dispute. You're welcome to do that again if you like. I'm sorry to say, we're not able to help with bans over the EA Forums.

2 Replies

Fjordline
Seasoned Novice
12 hours ago
You aren't able to help regardless. Your ToS is utterly useless and it's become a laughing stock at this point. Legit players are quitting or getting tired of this cheat fiesta
EA_Aljo
Community Manager
2 days ago
Hi there. Thanks for reaching out. I understand getting banned is really frustrating. Unfortunately, the best you can do is what you've already done. Which is, submitting a dispute. You're welcome to do that again if you like. I'm sorry to say, we're not able to help with bans over the EA Forums.