Forum Discussion

Xh4h4X's avatar
Xh4h4X
4 years ago

wrongly banned for a unknown map glitch in training grounds

i was banned for a glitch where i was stuck in a wall in training grounds i did not try to be stuck in the wall I was 1v1 a friends and got stuck in the wall and i used every ledged to try and get un...
discussion
dSKyNafinchin's avatar
dSKyNafinchin
Hero
4 years ago
@Xh4h4X Oh, I wasn't accusing you of anything! My apologies if it came across that way. I was just wondering if you have a longer video, because it's hard to tell what happened with that short clip. Regardless, the ToS team that you appealed the ban with, are the only team that deal with bans/suspensions. I believe you can appeal bans up to 3 separate times, but after that, the ToS team's decisions are final. All we can do here, is discuss
Xh4h4X's avatar
Xh4h4X
4 years ago

oh no its ok I didn't think you were accusing me but I know I'm trying to figure out what to do i tried to appeal it and they give me the same message saying i was cheating but its a map bug I didn't know was there till I got stuck I didn't have my instant replay on so I don't have a longer clip.

  • BigMacAttack8u's avatar
    BigMacAttack8u
    Seasoned Ace
    4 years ago
    @Xh4h4X If it was your first offense, then you should have been warned, or had a smaller ban. Usually they don’t just perms ban you immediately, I think this was a mistake, they should un ban you, once they see the proof you’ve displayed.
  • Xh4h4X's avatar
    Xh4h4X
    4 years ago

    yea i have tried i dont know for sure if it is a perm ban because i did not get a email and ban history shows nothing but ban and no reason 

  • BigMacAttack8u's avatar
    BigMacAttack8u
    Seasoned Ace
    4 years ago
    @Xh4h4X If there’s nothing in your ban history, it has to be labeled as a mistake, because they didn’t notify you.
  • Xh4h4X's avatar
    Xh4h4X
    4 years ago

    there is something in my ban history but theres no reason theres a pic at the top but no email about my ban if contacted them 3 times so far and just keep getting the same response pretty much after showing them the clip of me stuck

  • BigMacAttack8u's avatar
    BigMacAttack8u
    Seasoned Ace
    4 years ago
    @Xh4h4X We just need an EA member to respond to this, they usually help a bit with this kind of stuff.

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