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iamballmeat's avatar
6 years ago

0x887A0006-DXGI_ERROR_DEVICE_HUNG

"0x887A0006-DXGI_ERROR_DEVICE_HUNG The applications device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed." EA chat support is a joke. ive been having this issue for over a month with a crash every 3 games. i have a 2080ti, 3700x, etc. anyone have an actual solution to this problem? the "solutions" they give me in the EA chat havent done squat. I know theres a lot of people with 20 series cards that have this crash 
 

5 Replies

  • @iamballmeat So the error they are seeing is generally related to their GPU, the best thing to do is a clean install of their GPU drivers.
    They also need to ensure that they:
    Have installed driver 417.35
    Turn on vsync
    Perform a clean bootbefore attemting to play the game
    Ensure you have power supply capable of meeting the demands of your hardware while it is under heavy gaming load
    Set all in game graphics settings to low in order to reduce the stress on your GPU.
    Set the high performance preset in your GPU control panel, as opposed to the high quality preset.
    Run your video card at stock speeds (memory and core). This is also important for players with factory overclocked cards. This will require some third party software such as EVGA Precision or MSI Afterburner etc"

    has this actually work for anyone? its there "solution" to this problem
  • iamballmeat's avatar
    iamballmeat
    6 years ago

    driver they want you to download is from 12/12/2018. wouldnt that affect performence in everry other game i play?

  • P4NZERS's avatar
    P4NZERS
    New Rookie
    6 years ago

    yep its stupid 2019 and game devs are still struggling 

  • laeioun's avatar
    laeioun
    5 years ago

    I installed the 417.35 driver and it still crashes with the exact same error. I am going to revert back since that clearly didn't fix anything. Whatever the issue is, it absolutely needs to be sorted by now. It has already been a few years since the first report of this problem... 

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