Forum Discussion

3 years ago

Account banned due to multiple kills of AFK bots

Hey. I entered deathmatch mode and all the players were AFK bots except me and two teammates, I killed them many times with a record of 22 kills, 0 deaths, 4400 damage, and then my APEX account w...

EA_Barry

Community Manager

3 years ago

@WhtCamy9

Check the following link to make sure you are appealing the ban correctly:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

WhtCamy9
3 years ago
I've read the article about account banning many times, even downloaded my EA game profile and checked my STEAM login address, I'm pretty sure I was banned for killing most of the AFK bots, and when I filed a complaint for this reason, no one accepted it for me, I don't understand. Don't you know that this is happening on Hong Kong servers? There are a lot of AFK bots messing up the game environment. Just because I killed too many AFK bots, my account was banned. I don't understand.
WhtCamy9
3 years ago
After I played this one game that was all AFK bots, in the next put the game has been going on for about 3 minutes, my account directly online banned. I applied for help from EA help many times and got back in seconds, did you guys really investigate carefully? That's why I came to the forum for help.