Account Progress Lost on Apex Legends (Steam)
Hello,
I logged into my Apex Legends account on Steam this past Saturday after not playing for a long time (since around October of last year). To my surprise, my account was completely reset, and I lost all my progress, including:
- My level
- My stats
- All my in-game currencies
- My unlocked Legends
- My skins
After some research, I learned there was a patch in April that caused a rollback for many accounts, resulting in lost progress. Could this issue be related to that patch?
I want to clarify that my Steam account has always been linked to the same EA account, and I have never unlinked it at any point.
I’ve been playing for a long time, and this is very upsetting. I’m certain I logged in with the correct account.
Could someone please help me or guide me on how to recover my progress? I’d greatly appreciate any advice.
Thanks in advance!
Hi @LiwexX,
I'm sorry to hear you've lost your progress. I will send you a DM here on AHQ with some further instructions. Please check your inbox by clicking on your profile in the top right of this page.