Forum Discussion

Lukester192010

Rising Novice

2 years ago

Solved

Apex account linking

So, I am trying to connect my switch account to my Xbox apex account, and I try to link but there is no option for switch. Both accounts used same email, and nothing is connected. Could somebody please help me.

EA_Pulsar
2 years ago
Hey @Lukester192010

If you are thinking about linking your Nintendo account to your EA account, please follow this link here.

If you play online on your Switch console in Apex or other EA games, it means that your Nintendo account was already linked to your EA account.

Check the Connections page in your EA Account settings to see if you’ve linked your accounts before.

6 Replies

EA_Pulsar
Community Manager
2 years ago
Hey @Lukester192010

If you are thinking about linking your Nintendo account to your EA account, please follow this link here.

If you play online on your Switch console in Apex or other EA games, it means that your Nintendo account was already linked to your EA account.

Check the Connections page in your EA Account settings to see if you’ve linked your accounts before.
Lukester192010
Rising Novice
2 years ago
Both accounts use same email address and on my xbox it says my accounts are connected but nothing is there for cross progression im very confused
EA_Pulsar
Community Manager
2 years ago
But do you see both console profiles linked to your EA account, as mentioned above? Your account may have been registered with the same email, but they need to be linked to the same EA account before October 26th in order to be included in the cross progression update.
Lukester192010
Rising Novice
2 years ago
ok thank you. i would like to enable 2fa for my switch account but anytime i try to log-in with my switch account on the ea website the email and password for my switch it doesn't have a account linked to it.
EA_Pulsar
Community Manager
2 years ago
Please get in touch with our support team for further assistance; we will investigate this.
Lukester192010
Rising Novice
2 years ago
Ok thank you. Just wanted to clear up things . i cant connect my 2 apex accounts after october of 2023.