Forum Discussion

5 years ago

Solved

Apex always resetting video settings

Hi there!

I've scoured thru topics, googled, it, watched YouTube vids but to no avail. I'm running a RX 580 on a SSD and the video settings seem to always reset to the lowest as possible. I know I can run this game better than that that! Any solutions?

BrightFern
5 years ago
@EA_Illium Hi again! Sorry for the slight spam but I found a solution!

You have to go to C:\Users\<Whatever Your Username is>\Saved Games\Respawn\Apex\local

Right click videoconfig.txt>Properties then uncheck the read only box.

6 Replies

EA_Illium
EA Staff (Retired)
5 years ago
@BrightFern Could you share a DxDiag with us? Also if you try to manually adjust your settings do they not save?
BrightFern
5 years ago
Hiya! Thanks for the speedy reply. I'm trying to post my DxDiag for you, but It won't let me post past 60k characters. I tried using hastebin as well. I'm hoping the attachment will work.
DxDiag.txt85 KB
EA_Illium
EA Staff (Retired)
5 years ago
@BrightFern Thank you for sharing I don't see anything that may give an issue, Do you have any running security to allow Origin and Apex through the see if changing your setting will permanently save?
BrightFern
5 years ago
@EA_Illium Thanks for taking a look! I just use Windows Defender and Firewall. I'll take a look in those settings to see if Origin and Apex is allowed.
BrightFern
5 years ago
@EA_Illium Hiya! So it looks like I didn't have Origin allowed through my firewall, so I went ahead and added it to the last. Unfortunately that didn't fix my problem.
BrightFern
5 years ago
@EA_Illium Hi again! Sorry for the slight spam but I found a solution!

You have to go to C:\Users\<Whatever Your Username is>\Saved Games\Respawn\Apex\local

Right click videoconfig.txt>Properties then uncheck the read only box.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,331 PostsLatest Activity: 12 minutes ago