Well then, im just as informed on the matter as you are!
I hope you'll be able to solve this quickly (or just solve it at at)
You might try to find sollution in there
Same thing happened to me. Support just doesn't even read or help. I have a day 1 account for apex and I was banned as well. I didn't even play for a week or 2. Get on and boom somehow banned??? I have AMD radeon video card so many that triggered something. Sent in 3 appeals to why I was banned. No response or even a helpful follow up of any kind. Its frustrating cause this is the only time I have ever gotten banned from a EA game. And I'm 31 years old been playing EA game since like 8 years old. have spent thousands across different genre of titles. It is really sad cause Apex is going down hill fast and this is how they treat the loyal players/customers who actually want to play and support there game. its a disrespectful slap across the face. If this doesn't get resolved I done with anything related to EA ever again. They lost a gamer for life.
