Forum Discussion

yodtaix's avatar
yodtaix
3 years ago
Solved

apex couldn't initialize sound please make sure you have a sound playback device

apex couldn't initialize sound please make sure you have a sound playback device that is enabled and properly configured

play on steam  and use hyperx cloud 2 to play

how to fix ?

  • Ploxum's avatar
    Ploxum
    3 years ago
    courtesy of @xD1Nx

    I've found a fix that worked for me:
    As stated in Developer guide for redistributable version of XAudio 2.9, a version does exists for Windows 7, as a NuGet

    https://www.nuget.org/packages/Microsoft.XAudio2.Redist/#readme-body-tab

    So i grabbed the DDL from the "Microsoft.XAudio2.Redist" NuGet: download the ".nupkg" and rename it ".zip" to open it with your favorite archive manager.
    The DLL is named "xaudio2_9redist.dll" and located in "build\native\release\bin\x64\".
    Copy it in "C:\Windows\System32" as "xaudio2_9.dll" and launche APEX: it should now launch just fine.

    This one worked for me, as above provided here by @xD1Nx

4 Replies

  • Ploxum's avatar
    Ploxum
    3 years ago
    courtesy of @xD1Nx

    I've found a fix that worked for me:
    As stated in Developer guide for redistributable version of XAudio 2.9, a version does exists for Windows 7, as a NuGet

    https://www.nuget.org/packages/Microsoft.XAudio2.Redist/#readme-body-tab

    So i grabbed the DDL from the "Microsoft.XAudio2.Redist" NuGet: download the ".nupkg" and rename it ".zip" to open it with your favorite archive manager.
    The DLL is named "xaudio2_9redist.dll" and located in "build\native\release\bin\x64\".
    Copy it in "C:\Windows\System32" as "xaudio2_9.dll" and launche APEX: it should now launch just fine.

    This one worked for me, as above provided here by @xD1Nx
  • bjan23's avatar
    bjan23
    3 years ago

    Yesterday 11/13 my game kept freezing which I see is happening to other people, but then I started to get an engine failure alert after starting the game, it's completely crashing and won't load. The prompt pops up with Engine Error which mentions that it Couldn't initialize sound and couldn't create XAudio2 master voice. I have tried every work around I could find online, including deleting the file verifying the integrity, deleting and reinstalling the game, checking all sound settings and nothing will work. Like I said this started showing itself yesterday morning but the game was playable, yesterday after the Lions pulled out an impressive road victory I was ready to celebrate with some Apex and I have been unable to load the game since then. Is this a game issue, and if so is there a fix or am I just never able to play again on PC? Any help would be extremely appreciated. 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,483 PostsLatest Activity: 14 minutes ago