Forum Discussion

Not applicable

6 years ago

Apex error (code:leaf) Xbox One

Hello before apex v309.74 I would always get an error saying unable to connect to servers I tried everything to fix that. Now with the latest update I’m actually getting an error code and I get it ev...

EA_Blueberry

Community Manager

6 years ago

@Pigpiles wrote:

Turned off my geo filter (had it set to 1300mile radius). Havent had that error anymore. Sucks I had to turn it off, because now some of the games I get into has bad lag. Short term fix to anyone that has that option.

@Pigpiles

Thanks for providing a workaround while this is being investigated.

mikegoyke

Not applicable

6 years ago

Changing my data centre to one with a much lower ping worked extremely well.

EA's technical support kept directing me to open ports and change NAT setting but this seemed to do the trick. I emailed support to let them know that this fix worked for me and maybe it might work for other people and they emailed me back steps on how to troubleshoot connections.