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BOBBIBenja's avatar
BOBBIBenja
2 years ago
Solved

Apex error processing game logic on PS5

After the last update on apex legends. I can’t get ind to the game on my ps5. It just says (there was a problem processing game logic. Please try again.  ———- ui/userinfo.nut#38 (UI) Error ...
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @BOBBIBenja,

    This is an issue we're currently investigating, but you should be able to work around this temporarily by changing your console language to English.

    We're still working to get this fixed up, but that should let you get back into the game in the meantime. Thanks! 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @BOBBIBenja,

This is an issue we're currently investigating, but you should be able to work around this temporarily by changing your console language to English.

We're still working to get this fixed up, but that should let you get back into the game in the meantime. Thanks! 

  • BOBBIBenja's avatar
    BOBBIBenja
    2 years ago

    Okay thank you, It worked 👏 

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Glad to hear it @BOBBIBenja, thanks for the update!
  • Sharsharkills's avatar
    Sharsharkills
    2 years ago
    @EA_Mako Sorry I have a question because mine still doesn’t work if I do it what else can I do
    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Sharsharkills 

      Are you seeing an error when you're trying to launch Apex? Which platform are you playing on?

      • btd_x_DnL's avatar
        btd_x_DnL
        2 years ago

        I have the same problem on playstation 5,

        When i open the game i have # infernot of every text and BP_noname. I manager to look at the intro video but i could not skip because it was # before button name. And finally i get: problem processing game logic, error formating and localizing number ’1’ ’0’

        i have deleted the game and tried both the playstation 5 version and also playstation 4 with the same problem, i even tried to change language on my console and nothings work. 

        Can someone please explain to me what i must do to make it work?

        regards,

        DnL

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