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BOBBIBenja's avatar
BOBBIBenja
11 months ago
Solved

Apex error processing game logic on PS5

After the last update on apex legends. I can’t get ind to the game on my ps5. It just says (there was a problem processing game logic. Please try again.  ———- ui/userinfo.nut#38 (UI) Error ...
  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey @BOBBIBenja,

    This is an issue we're currently investigating, but you should be able to work around this temporarily by changing your console language to English.

    We're still working to get this fixed up, but that should let you get back into the game in the meantime. Thanks! 

Sharsharkills's avatar
Sharsharkills
11 months ago
@EA_Mako Sorry I have a question because mine still doesn’t work if I do it what else can I do
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
11 months ago

@Sharsharkills 

Are you seeing an error when you're trying to launch Apex? Which platform are you playing on?

  • btd_x_DnL's avatar
    btd_x_DnL
    11 months ago

    I have the same problem on playstation 5,

    When i open the game i have # infernot of every text and BP_noname. I manager to look at the intro video but i could not skip because it was # before button name. And finally i get: problem processing game logic, error formating and localizing number ’1’ ’0’

    i have deleted the game and tried both the playstation 5 version and also playstation 4 with the same problem, i even tried to change language on my console and nothings work. 

    Can someone please explain to me what i must do to make it work?

    regards,

    DnL

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      11 months ago

      @btd_x_DnL 

      You should be able to change your console language to English to temporarily get around this issue.

      What was it set to before you tried changing it, and which language had you selected to test this?

      • btd_x_DnL's avatar
        btd_x_DnL
        11 months ago

        @EA_Mako 

        Thanks when i tried to switch language one more time it is now working, my standard language is set to swedish. Hope you will come up with a good solution.

        thanks once again ! 

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