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xxxParoXysmxxx's avatar
xxxParoXysmxxx
6 years ago

Apex Legend: Got perm banned for using Logitech software [Tested]

Hello EA Community To clear everything out, I'm not a hacker at all for who thinks I'm a hacker, and I'm here not to cry because I got perm banned (I already applied a case for EA about the banned...
xxxParoXysmxxx's avatar
xxxParoXysmxxx
6 years ago
@Zeelmaekers Yeah, I've talked to them on phone yesterday, I hope I get good news in these incoming days, About the macros, yeah I add script that I can BunnyHop in apex legend I search about it and it's not bannable, My friend were using it since the begging of apex legend, but I do have a script that adjust my aim in BF4 also is not bannable, I might be wrong, but when I made the BF4 profile as my default I'm pretty sure the script triggered the game to ban me, anyway I'm using my old mouse atm, I don't trust Logitech software, even only it was only 1-2 days used, but I rather stay safe from these mistaken bans, Ty for clearing everything out <3
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @xxxParoXysmxxx. 

I can definitely understand your concerns. Something like this is going to be a decision that will have to be made by the Terms of Service team. Unfortunately we don't really have any detailed information that we can share here on Answers HQ. 

The Terms of Service team will review your case and follow up with you via email as soon as possible. You may have already done so, but you can share all these details with them as well to make sure it's all included with the case. 

Thanks!

/Kent

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