Forum Discussion

5 years ago

Apex Legends - constant lagging

Hi, I'm experiencing lagging in every single game of Apex Legends that I play. It doesn’t matter what time of day, although it appears to be even worse in the evening. It even lags when I’m not even...

EA_Aljo

Community Manager

5 years ago

Hi there, @CallyAGP.

I'll try to help find out why you're lagging in our games. First, are you on a wired or wireless connection?

CallyAGP

5 years ago

Xbox is connected to the hub.. I even brought a lead so the controller didn’t have to be wireless.

I tested a theory today. I played a non EA game, no lag. The moment I switched to an EA game, the lag begins which suggests to me that it’s the EA server?

EA_Aljo
Community Manager
5 years ago
@CallyAGP

That's good your Xbox is on a wired connection. We can rule out issues with wireless. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here.
- CallyAGP
  5 years ago
  Please see attached the results...
  - EA_Aljo
    Community Manager
    5 years ago
    @CallyAGP
    
    Did you run this on the same wired connection you play on?