Apex Legends crash

My name is Manuel Guzman and I am part of the NVIDIA Customer Care team.  Unfortunately I was not able to reproduce this issue on my home system (GeForce RTX 2080).  FWIW, I was running the game with max graphics settings.  I will need  more information so that I can file a bug and ask our software team look into this.  Users seeing DXGI_ERROR_DEVICE_HUNG error while playing Apex Legends, please answer the following:

1) How long does it take for error to appear (  how many rounds of gameplay)?

2) Can you email me screenshots of your in game graphics settings used?

3) Either fill out the driverfeedback form below or send me the MSINFO32 file from your PC as described in the following FAQ:

NVIDIA Display Driver Feedback Form:

http://surveys.nvidia.com/index.jsp?pi=6e7ea6bb4a02641fa8f07694a40f8ac6

Microsoft System Information FAQ:

https://nvidia.custhelp.com/app/answers/detail/a_id/2507/

4) What monitor(s) are you running and what resolution are you playing the game at?                        

Please send me the information above to [edit: email address removed].  Thank you.

EDIT: Unfortunately the forums here deletes the email address.  If you Tweet/DM me I can provide you with the email address or you can fill out the driver feedback and I will get back to you.  

Also for more advanced users, if you have minidump or full kernel dump files that you can share, that would be very helpful as well.  

Regards,

Manuel Guzman

www.twitter.com/ManuelGuzman