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Thanks for the updates everyone.
It sounds like there could be something that's blocking some aspect of EAC. If you haven't already, can you try starting up your PC in a Clean Boot to test and see if that makes any difference for you? It may help to narrow down if anything else running on the PC is interfering with EAC.
For more details on how to set up a Clean Boot check out the EA Help website. Let me know if you're still running into the same error message afterward. Thanks!
/Kent
Clean boot instructions followed - fixed the issue I was having.
I did follow all the other instructions prior to this. However this worked twice in a row - which would have triggered two messages!
However now I cant connect to the servers and the internet connection is down (which is not true as I opened this ticket)
Thanks for the support.
First issue fixed - will try a reboot to see if I can clear this second issue!
- 5 years ago
Something weird now going on - I cant log in first time - keeps telling me there's now issues with the connection. Only when I attempt an easycheat.sys delete does it allow me in (doesnt allow me to delete). Also the last time I rebooted I deleted the easycheat.sys file and it allowed me straight in.
- 5 years ago
Back to square one - same issue as originally.
- EA_Kent5 years ago
Community Manager
Thanks everyone.
I think it might be best to reach out to Easy Anti-Cheat support directly to see if they have any recommendations. It's looking more like this might be something outside of the scope of what we can troubleshoot from our side.
You can find more information on how to contact the over at the Easy Anti-Cheat website.
/Kent
- 5 years ago@UKFodder but if u open the game once, it wont close dont it? My game even i make a clean boot or whatever, it doesnt close XD
- 5 years ago
EAC is behaving like a virus.
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