Apex Legends lag/stutter issue on Xbox one
Since season 9 launch the game has been pretty unplayable. I am getting massive amounts of lag/stutter spikes mid game. It almost always happens during a fight but will also happen if I am just runni...
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EA_Aljo
Community Manager
Community Manager13 ms is a bit high for a worst connection to the router when wired. Did you run this on a wireless connection by chance? Also, what country are you in?
- EA_Aljo
Thanks. The router connection is better. It's fluctuating. Which is pretty normal, but your pings are staying within acceptable limits. It gets a bit high as you get closer to the sever. That's normal also since the test server is most likely across the country from you. Can you try opening the ports for Apex. They are listed here. Chances are good you could use a modem and router upgrade though. You're pretty limited with not having access to editing the settings. Not having QoS can also mean your router isn't really good for gaming.
- EA_Aljo
You can google the instructions for opening ports. There's some good help as well at www.portforward.com. As far as a recommended modem and router goes, there's a lot of options and it really depends on what your budget is. I imagine there's some good information online for gaming network equipment.
- @EA_Aljo here’s a video of example of it occurring in game, it happens on next gen consoles too.
https://www.reddit.com/r/apexlegends/comments/nzd1yq/xbox_one_stuttering_anyone_have_this_issue/?utm_source=share&utm_medium=ios_app&utm_name=iossmf - @ANG3LxOFxDEATH7 Yup exactly * horrible
- @ANG3LxOFxDEATH7 That link says Xbox One... The guy in the comment does say it happened to him on PS5 though.
So frustrating this isn’t being looked in to. There are so many posts on Reddit talking about the same issues.
it isn’t a connectivity issue.
- @ANG3LxOFxDEATH7 Thank you for sharing this video. It was exactly why I started this thread. This exact lag/stutter happens every game, multiple times a game, especially during gun fights (obviously not ideal). I've seen that this has been happening for some people for a long time, but I think a lot of us this started happening a lot after the launch of season 9.
- EA_Aljo
Thanks for all the feedback, everyone. I've passed this information on to the appropriate teams. I really don't know if/when I'll have some news on this, but the issue has been reported.
- @EA_Aljo thanks for the feedback my man
Thanks @EA_Aljo . Good to know it has been reported at least.
- @illnastyone If your referring to my comment about performance issues on the PS5 I was merely commenting that even on the next gen consoles we are suffering effectively the same server performance issues like on the last gen consoles like Xbox One & PS4 .I was an Apex player on both Xbox One & PS4 since the start of Season 1 up until Season 8 & I certainly believe Cross-Play has affected server issues across the formats that just hasn't been rectified.Even though I stopped playing Apex on the PS4 in favour of the PS5 (when I got it 5+ weeks ago) I have tried playing Apex on the Xbox One whenever I have had performance/server issues on the PS5 & it is pretty much just as bad.
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