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Kejzachi's avatar
Kejzachi
2 years ago

Apex Legends, packet loss PC

Hello, I need help because I have been struggling with a problem in the game regarding packet loss for a month, I can't join the game, I get a ban every game and minus points, I feel like I've tried ...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @Kejzachi 

Can we see if the following make any changes to your connection?

If not, would it be possible to test on a different network? 

Cheers!

Kejzachi's avatar
Kejzachi
2 years ago

I made this System File Checker tool and the situation looks a little better, sometimes I don't have these packet losses, but they happen very often and I have them every day in almost every game, I also booted the computer and I can't connect to another internet.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Kejzachi, Your PC is unable to connect to other networks? Do you get a message at all or what happens when trying?

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