Forum Discussion

2 years ago

apex legends steam infinite loading screen

On Steam there is an infinite loading screen and if I try to open from EA it says Unable to connect EA servers. Need Help

05710571

2 years ago

when i open the game it stays on the loading screen, i have tried everything, unplugging and plugging usb, deleting and installing the game. But I can't solve it.

I left the photo in the documents section

EA_QueenBee
Community Manager
2 years ago
Hey @05710571,

What platform do you play on?
- vega746
  2 years ago
  @EA_QueenBee i have also same problem with steam platform 8 hours now couldnt login in to the lobby still tried everything even uninstall and reinstall the game
- bozkalay
  2 years ago
  Me and my friends on steam we have the same problem. The game is stuck at loading screen. No Changes since last played (Hardware & Software)
  Flushed dns
  Removed USB's
  Uninstalled & Re-installed the game
  They did not solve the problem.
- 05710571
  2 years ago
  @EA_QueenBee i am playing on steam from Turkey. İs it about server problem or something?
  - unzap
    2 years ago
    this is a problem that i have too. i wanted to get into apex again , so i freshly installed it from EA App. and when loading up the game i get the intro and then the loading screen with endless loading circle and nothing happens. not even an error message. i can exit the game normally via ESC. but i also tried leaving it on for hours and it doesn't change a thing.
    further things i tried:
    - disable firewall and antivirus completely
    - reboot pc & router
    - unplug all usb (why does that even seem to help some ppl?!? it points at something really being wrong as to how some checks seem to be programmed...)
    - flush dns , change dns to google dns temporarily
    - reinstall / repair easy anti cheat (no problems found)
    - again re-verify game files (no problems found)
    any other internet game works fine, no matter if ea app (battlefield) or steam ....
    PLEASE ADVISE!
    thx