Apex legends stuck at black loading screen

@azaanabousher 

Download and install any available Windows Updates: https://answers.ea.com/t5/Technical-Issues/Apex-crushes-after-EA-Respawn-logo-doesn-t-create-crash-log-17/m-p/8152968#M50094

Try these steps too: https://answers.ea.com/t5/Technical-Issues/Framerate-drop-after-update/m-p/8174724#M50577

If your issue continues, please post your Dxdiag report here so we can check that your machine meets the minimum requirements for this game:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB

Thanks.