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callmehmunchie's avatar
callmehmunchie
Seasoned Newcomer
7 days ago
Solved

Apex Legends Unable to Connect

I was playing a game of trios fine but in the middle of requeuing the game froze. I restarted the game and when connecting I got a pop up that states that my account is not permitted to play online. Any help to this?

19 Replies

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  • I saw some say to try different internets, try different servers itself in the game menu and some to check your ban history and or online permission in setting but for me personally they didn’t work 

  • It’s telling me I lost connection to Xbox live and ea servers after telling me my profile isn’t permitted to play online

  • KrypticAlduin's avatar
    KrypticAlduin
    Seasoned Novice
    7 days ago

    I’ve restarted my console and WiFi multiple times and watched videos, nothing seems to help, they also haven’t released any update on Twitter about anything going on 

  • scoothooks's avatar
    scoothooks
    Rising Newcomer
    7 days ago

    Just logged in PS5 a half hour ago and got the same message on Apex about this account being unable to log in. EA chat bot was of no help at all

  • Akatsuki2781's avatar
    Akatsuki2781
    Rising Newcomer
    7 days ago

    Same thing just happened to me. The support wasn't able to help at all. 

  • Okay so I’ve been looking at different communities and it’s supposedly a glitch everyone is dealing with. It’s not our accounts. Same glitch as a couple seasons ago. Hopefully they fix it !

  • Akatsuki2781's avatar
    Akatsuki2781
    Rising Newcomer
    7 days ago

    It's also kind of sus that everyone is having these issues as soon as the community challenges started. 

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Closing this thread as this isfixed. 

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