Forum Discussion

DirtyRogg's avatar
DirtyRogg
3 years ago

Apex Legends won't launch

I need help with launching Apex Legends in the new EA app. When I go to my library, select Apex and select play, the game will begin to launch and show a mini loading screen. It then disappears, neve...
Zeelmaekers's avatar
Zeelmaekers
Hero+
3 years ago

Hey @DirtyRogg 

I have a feeling the anti-cheat is at fault here, let's get troubleshooting.

Troubleshooting EasyAntiCheat.

Open your File explorer and locate to: C:\Program Files (x86)\Origin Games\Apex
And delete the following files:

  • EasyAntiCheat
  • EasyAntiCheat_launcher.exe
  • EasyAntiCheat_x64.dll

Then locate to:

C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent 

And delete the following files:

  • EasyAntiCheat

Then restart Origin, go to Game Library, click on Apex Legends.
Then go to settings -> Game Properties and repair the game.

Let me know if this worked for you!

  • DirtyRogg's avatar
    DirtyRogg
    3 years ago

    I had to switch to the EA desktop for some reason so I no longer have origin. Also, whenever I download the game, it does not save to the program files (86x), it just saves to a regular program files. Could this be an issue or does it not matter. 

    Additionally, I tried these steps by going through my game/app location and it did not work.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,930 PostsLatest Activity: 13 minutes ago