Apex shutting down randomly
So I really like the game but ever since I downloaded it, the game will randomly shut down. No warning, no error msg, no nothing. Just as if I was alt+f4'ing for no good reason. It's pretty annoying ...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerSorry to hear that's happening to you, @Mikkel1210
We have an ongoing topic on this below that's worth checking out.
https://answers.ea.com/t5/Technical-Issues/Apex-legends-crashing-without-error/td-p/7421009/page/33
Have you checked out the workaround fixes posted in the Community Crashing Troubleshooting Guide?
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
Let us know if you're running any additional programs while playing and include a DxDiag if you can.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Ah I see. I did briefly search the forums for a similar problem but I suppose I was throughout enough. As for the workaround fixes i've tried most of those to no avail.
As for any additional programs i'm not running anything out of the ordinary (Steam, Origin, Epic Games Launcher and the other standard Windows stuff)I've attached a DxDiag file as requested 🙂
NB: I noticed some other kind soul told me the newest Nvidia driver was faulty, the problem I have with Apex have been there before I installed that driver so I don't think that's the cause. Not alone at least.
Alright lets do a health check on your system as your a bit behind on windows updates.
Spoiler- Open an elevated command prompt. To do this, right click the Windows button, and then select Command Prompt (Admin). If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
- Type the following command, and then press Enter.
DISM.exe /Online /Cleanup-image /RestorehealthNote It might take several minutes for the command operation to be completed.
- Type the following command and press Enter.
sfc /scannowNote It might take several minutes for the command operation to be completed.
- Close the command prompt, and then run Windows Update again.
Just one more thing, i REALLY suggest you rollback the drivers to 417.71.
I can't stress enough how bad it affects others.
- A'ight. Currently installing an windows update after following the previous steps. Will reply with potential progress if any 🙂
it's happening over and over again. ☹️
Try this new Driver hot off the presses:
https://answers.ea.com/t5/Technical-Issues/Important-Nvidia-Update-419-35-The-HUNG-Fix/td-p/7631857
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