Forum Discussion

Not applicable

6 years ago

Audio too quiet in Apex Legends

Hi, Im really new to this so I don't really know what to say. But my problem is that my in game audio is really quiet, I'm not talking about foot steps or anything in particular, but just in general....

pledgedpluto

Not applicable

6 years ago

@jokwax I'm using the exact same headset, that's really weird. I've disabled all chroma apps so that they don't control the lightning but nothing change

EA_Darko

Community Manager

6 years ago

Hey @pledgedpluto and @jokwax I know that there have been a couple of issues that some users have seen with 7.1 headsets.

Let's try the following, can you open your APEX Legends config file which should be found at C:\Users\[username]\Saved Games\Respawn\Apex\local\settings.cfg.

Once done can you scroll down till you find "sound_num_speakers." If this says 8 then it is already set for surround sound but if it is showing 2 then it means that you are only getting stereo and need to change it to an 8.

Once you have done this you need to open your windows audio settings by right-clicking on the speaker icon in the system tray and in your settings turn on "7.1 virtual surround sound."

Let me know if that helps.

Darko

jokwax
Not applicable
6 years ago
@EA_Darko I changed it from 2 to 8 and changed the sound setting to surround but that's doesn't seem to help the issue. I should add that this issue is a new one, I'd been playing Apex and Titanfall just fine before last week.
KFC_Bionic
Not applicable
6 years ago
Hey @EA_Darko. im having a similar issue except i play on xbox. My audio is fine on every other game but on apex its really quiet. I have my volume all on 100 but nothing helps. I can hear in 360 direction but everything is very faint. I have had the game for a ehile now and it was fine until about 2 days ago when i got on it was quiet. Any fixes?
- nzown5
  Newcomer
  6 years ago
  Having the same issue here on Xbox. Apex sound is quiet but other games are fine - any fix pls?
- TheBat2212
  Not applicable
  6 years ago
  I don’t work for EA.. but I just had this happen to me lol. All I did was a full restart and my volume is back to norm now. Literally turned Xbox on and off and it worked.. hopefully that works
CEO_SreeHarsha
Not applicable
6 years ago
Hey, I was playing on speaker (without head phones) sound was great. And then I connected headphones while game after sometime I disconnected headphones in-game. Suddenly the sound was too low. I tried to connect head phones again it was great. But in speakers it is low
oedlan
Not applicable
4 years ago
This does not help.
I got 100% Volume in Both Apex and Windows settings.
You can see, in the Windows Volume Settings (attached pic) this is the loudest Apex will get for me. The "fatter" part of the volume toggle is Apex volume.
Other games are fine. It's just Apex.
- KaustavPvP
  Not applicable
  4 years ago
  Same issue, very low audio in the game. Tried everything.
DaRealKlips
Not applicable
4 years ago
@EA_Darko i have the same problem but i can't change my headphones to anything or configure them in the settings? Do you have any solutions?