Banned Apex Legends Account.
Could someone please explain why EA decided to ban my brother's EA & Apex Account for "Violated our User Agreement". How EA? How did he violate it when he only plays with myself and another player? He is consistently a diamond 3 player. plays the game every day, bought your kramabit last Christmas and everything. How could he violate your user agreement when you wont even tell us what went wrong huh?
Your reply email that you send back seems so AI and fake that it gives us the players the feeling that you don't care about a regular everyday player. you don't care when someone gets wrongfully banned unless it's some top streamer or player, only then something gets done.
It is frustrating to know that even when doing everything right, you're still wrong and getting banned for no reason.
A concerned Brother & Frustrated player.