Hey everyone,
Thanks again for the patience while this was under investigation.
This should now be resolved, but you may need to restart your game to see the correct content if that's not already showing up.
Community ManagerHey folks,
We are aware some Battle Passes appear to be reset or have missing progress. We're also looking into some reports of other content appearing that wasn't previously owned.
We'll share more information once we have any updates on the situation, thanks for hanging in there in the meantime!
I went into the game today and a window popped up asking me to purchase the entire Battle Pass for 9999 Apex coins. The Battle Pass has been completed for a week now (premium). I decided to take a look, go to the Pass page and see that I am being asked to buy it. I went to Loadout, and there were skins that were not directly for sale and my skins were missing. I decided to check what and how. I purchased a legendary skin on HAVOC, but I couldn’t use it. The materials were written off. What to do in this case?I went into the game today and a window popped up asking me to purchase the entire Battle Pass for 9999 Apex coins.
The Battle Pass has been completed for a week now (premium).
I decided to take a look, go to the Pass page and see that I am being asked to buy it.
I went to Loadout, and there were skins that were not directly for sale and my skins were missing.
I decided to check what and how. I purchased a legendary skin on HAVOC, but I couldn’t use it.
The materials were written off. What to do in this case?Same situation happened to me but I checked my items and they are there still.
My stuff is now back to normal, hope it's the same with all of you 🙂
