Forum Discussion

graybell1's avatar
10 months ago

Cannot launch Apex Legends due to EasyAntiCheat error.

For the past 2 weeks (since the EasyAntiCheat update came out) I've not been able to launch the game. I tried installing on EA as I'm normally on Steam but no luck.

On EA it was coming up with error #00000022 and I have now re-installed on Steam and it just won't do anything. 

The below is what is coming up on Steam - it won't even let me do a dump to send the diagnostics.

Dumping started...
Dump generation failed: 8007003B
Code: C0000005
Address: 00000251C9103FB0
RAX: 000002522e560000 RCX: 0000000000000004
RDX: 0000007c6e35ec90 RBX: 00000000003874e0
RSP: 0000007c6e35eb50 RBP: 0000000000000090
RSI: 00000251c911d838 RDI: 000002522e560000
R8: 0000007c6e35ed20 R9: 00000251c8ed2fc7
R10: 00000000000000f1 R11: 00000000000000a0
R12: 0000000000000000 R13: 0000000000000000
R14: 0000000000000000 R15: 0000000000000000
If reporting this error, please include all of the above lines.
Failed.
Dumping started...
Internal error #4: C0000210
Failed.

Please help me, Apex is my favourite game, I've never cheated in my life and I'm desperate to play with my friends.

2 Replies

  • my advice to you: just install the latest Windows 10 version 21H2 not older

  • @graybell1 Here are a few things you can try. Let me know if these work for you:

    - Repair your game's files:

    - EA App: Go to your game library and click on Apex Legends, then click on "manage", and then "repair".

    - Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".  

    - Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".

    Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.

    - Reinstall the game
     
    - Clear Game/Launcher Cache:
     
    - EA App
    - Steam
    - Epic Games

    Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.

    - Repair your system's files:

    - Open the Command Prompt in administrator mode

    - Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.

    Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

    - Now type, "sfc /scannow" (without the quotes), and wait for it to finish.

    Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

    - Lastly, restart your PC.

     
    - Other possible fixes for PC players:

    - Disabling any programs that may interfere with Apex Legends.

    - If you use AMD Software꞉ Adrenalin, try reinstalling it.

    - Updating Windows, system drivers, etc.