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LIUCHAOTABABA's avatar
LIUCHAOTABABA
Rising Newcomer
7 months ago

Cannot successfully create new EA Help cases

Hi, My account has been stolen on 2024/06 and then banned but I just found out until now when I tried to pick up Apex Legends again a few days ago. I immediately contacted a advisor and retrieve...
LIUCHAOTABABA's avatar
LIUCHAOTABABA
Rising Newcomer
7 months ago

Hi,

Sadly this did not working. I am using Edge. I have tried the same from Safari but it also did not work. I just cannot create any Case so that the matter can be reviewed D:

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Try creating a case without being logged in. You can reference your account in the message you send them.

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