Forum Discussion

QuitThirstingMe's avatar
QuitThirstingMe
4 years ago

Can't equip weapons while sprinting

I just reinstalled the game after taking a break, and now I can't equip/switch weapons while sprinting. If I use auto-sprint or double-tap sprint, I can switch normally, but if I hold shift to spr...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @QuitThirstingMe, 


That's pretty odd. 

I'm curious if there's something that's getting in the way of the inputs. What happens if you start your PC in a Clean Boot before launching Apex Legends? If there is anything else running that's related that could help narrow it down. 

For more info on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes when you've got the chance. Thanks! 

QuitThirstingMe's avatar
QuitThirstingMe
4 years ago

Thanks for getting back to me @EA_Kent, I tried a Clean Boot like you suggested and unfortunately I'm still experiencing the issue. It's a fresh install but I could try to reinstall if you think it would help? 

Cheers

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @QuitThirstingMe 


    Thanks for giving it a shot!

    If you're on a fresh install I don't think we need to do a reinstall. I know that can be pretty time consuming. 

    Would you mind sharing your DxDiag when you have the chance? For more info on how to grab one check out the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

    • QuitThirstingMe's avatar
      QuitThirstingMe
      4 years ago

      @EA_Kent Thanks for following up with me - I decided to go ahead and try a clean install of Apex and Origin and the issue is still there, so you're right. 

      I'll attach the DxDiag below 🙂 I'll also take the downtime to update my nVidia Drivers in case that's causing some problems, and report back if it fixes it

      I appreciate you taking the time to help me out here, very confusing problem indeed

      Edit: Okay newest drivers and nothing has changed

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @QuitThirstingMe 

        Thanks, I appreciate it! I'll pass this on for a look. 

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