Case Status information

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@InTikV2-Wraith wrote:

Hello, i have several closed cases in the closed cases list and that's understandable.

What i don't understand is why do i have 4 cases as " DECLINE" while also being Open Cases.

-My first guess was that it is declined for now but it is still under investigation ( open case ) 

Am i right ? Or do i need to make a new case ?

Thanks in advance 🙏

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@EA_Doug @EA_Mai @EA_Stephen @EA_Darko @EA_Barry @EA_Archi anyone please ?