Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Rx 580
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? GrandMoh
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading into the game and after
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? The issue is happening since I started playing apex
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Connection to server timeout (Code:Leaf)
What should be happening instead? Load into every game perfectly
Steps: How can we find the bug ourselves? Fix the servers for Egypt and other territories that has the same issue.
50% of the time when I load to any game of apex whether it's ranked or normal games or even the shooting range I get a loading blackscreen and after that I get an Error message "Connection to server timeout (Code:Leaf)".
This problem forces me to use a VPN to play with my friends outside of Egypt. This problem is a very common problem in Egypt and it's a major problem for Egyptian players. Please pay attention and fix this problem because it's been happening to me since I started playing apex and it is really unfair to pay 15$ each month for a VPN service and get higher ping in order to play the game with my friends. I've been praying each update to fix this problem but I've waited for 7 months and it hasn't! Thank you