Community AdminProduct: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1070
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? VoidUnraveling
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Apex Legends with Origin overlay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any part; it doesn't matter where I am.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything; it doesn't matter what I'm doing.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I don't know, but it happens in every match now.
When did this happen? (dd.mm.yy hh:mm) Various days, including 3/7/20 at various minutes.
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes and brings me to the start menu, with the following error: Connection to server timed out (code:net). See ea.com/unable-to-connect for additional information. (Note: The information at ea.com/unable-to-connect did not help me)
What should be happening instead? The game should operate normally and without crashes.
Steps: How can we find the bug ourselves? 1. Open Apex Legends. 2. Either enter a match or simply wait. These are the steps I followed, though I have no reason to believe that these steps will work for anyone else.
Attached are a screenshot of the error, my crash files and a dxdiag file. I am led to believe that these will be of use to you. Please respond at your earliest convenience.
