code:net Signon: Full

I also have this problem after the last update（which is the Rampage & Sentinel fixed) Everytime I start a match after about 5mins then I will get a [code:net] Signon Full error.I haven't finished a whole game these days.It makes me so upset.I am a PS player.This error happens everytime even in the shooting range.So I go to play the PC but I am so bad with using a mouse.Sry for the bad english I am not a native English speaker.I really want to play this game again on my PS5.

Hi @DankeSheen, 

Were you able to try any sort of troubleshooting since this started happening? 

If not, a good place to start would be with the basic and advanced connection troubleshooting steps from the EA Help website. If you're still having the same issues after that please let me know. Thanks! 

Hi@EA_Kent
Yes,I’ve tried some ways but it didn’t work.When this error happens,the info shows that ping and loss still normal.I recorded a video.Could i sent this to you？

@DankeSheen 

Got it, thanks!

Which platform are you playing on? 

@EA_Kent Hi

I‘m a PS5 player.Since the last update almost a week I can’t play apex,But I can still play the other games like Battlefield 2042.

@DankeSheen

Thank you!

Can we try setting a different DNS on your PS5 to test if that makes any difference? You can update the DNS settings on your system using the steps below: 

1. Open your PS5 Settings

2. Select Network

3. Select Settings

4. Select Set Up Internet Connection

5. Select Set Up Manually

6. Choose WiFi or LAN Cable depending on what type of connection you're using

7. Select DNS

8. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've heard that using the public Cloudflare DNS resolver can help (Primary DNS: 1.1.1.1)

9. Select Done

Let me know if you're still having any of the same issues after that. Thanks! 

Hi@EA_Kent

I’ve just tried this DNS method.In the morning I can play 2 or 3 matches,but the ping was unstable in the beginning of the match.Later,it still appeared the *Signon Full* or *Code Leaf” error,and couldn’t reconnect.I’m so tired with this,sorry..I just want to play this game like before.