@EA_Kent i have tried running the game 3times with the same outcome as before error code shoe.
@EA_Kent I have tried this fix once more this morning and it still doesn't help
Community ManagerThank you for giving that a try!
I've also seen some cases where setting a Static IP on your PS4 can help. The Port Forward website has step-by-step instructions on how to set that. If you're able to give it a shot please let me know if it helps.
Thanks again,
/Kent
So far that has not helped either @EA_Kent I have no idea what else there is to try this is getting out of hand ive tried everything at this rate i wont get to participate in anything before wargames is over i am not sure what i need to do for yall to take a look at it instead of me trying a thousand things that are not working
Community ManagerThanks for giving that a shot as well.
I can definitely understand the frustration with this. Getting disconnected is never fun. I'm suggesting these steps to see if we can fix this so you don't have to keep dealing with these errors.
Do you have access to a PC on the same network as your PS4? If so, can you try running a test called a UOTrace? That will give us a more detailed look at the connection between your home network and the servers, so if there's anything happening in between we should be able to spot it.
You can find more information on how to run the test over at the EA Help website. Look for the section on that article titled How to run a UOTrace. Once you have the results please send them to me in a direct message.
Thanks again,
/Kent
Community Manager
