Hey @Rectlyy,
In this case you'd still need to reach out to our Terms of Service team to have them take a look at this further.
If you haven't already done so, you can appeal through the steps over on this page to get started with that process.
Same problem here, was fine 2 days ago, now it's kicking me from all matches with code net, then snake directly after. Tried all fixes on my side with connectivity, and apparently here i'm supposed to be banned? no ban histories or idea what even gave me a tempban. I just started to get disconnected whenever i connect to a game, sent screenshots on my ticket.
I have the same problem it started about 4 days ago
Community, I want to share with you my experience.
Exactly like all of you I was permanently banned due to cheating reason that of course were not true.
Did many appeals nothing happened, they confirmed me the ban and there was nothing I could do about it.
I was pretty desperate at this point and I was thinking of writing a letter directly to Respawn even though I don't think it's even possible.
This morning I tried one last stupid thing that i never tried after the ban.
I used to play Apex via Steam, but thing morning I logged and decided to play through Origin, and guess what?
I could play normally!!! This is just incredible.
I don't know if they lifted the ban yesterday without any notification or the switch between Steam and Origin actually made it work.
Only thing I know is that before yday If I tried to play I was getting kicked out of the lobby just before the pick a Legend Menu with the error code:
the client's account has been banned: Banned (or something like that) and the code snake error after that.
Give it a try guys, maybe this actually works for you aswell.
I'm to scared to go and try to play through Steam again that maybe I get the ban again and I'm all stuck all over, so I will stick to Origin for now.
Hope it helps!
I've never loved someone so much. I have been playing through steam and tried the origin launcher... got right into a game. Thank you so much dude, I feel like I owe you my first born lmao.
I'll probably still stay off the main for a bit no matter what launcher, in case anything else goes wrong, but otherwise it seems to have helped perfectly!!
I play on Origin and I got falsely banned do you think if I tried steam it could work?
