Forum Discussion

5 years ago

Constant Crashes With No Message

This has been an issue since the beginning of Season 8. I'd randomly crash once or twice a day. Sometimes twice in one game after reconnecting. I get no error message or anything, it just closes without warning. This has already been extremely annoying since there were often situations where the crash would occur in high pressure situations, such as in top 2/3 teams. Now, since today's hotfix, I've been getting way more frequent crashes. Apparently there's supposed to be an "apex_crash.txt" file in my documents folder that logs crashes, but I don't have that file at all despite tons of crashes over the past month. I read that you need to enable a certain option on Origin for crash logging, but I'm playing Apex on Steam.

Any suggestions? At the bare minimum, is there any way I can enable crash logging for Apex through Steam?

Thanks.

53 Replies

Eggfiend
5 years ago
I just crashed two times in one game. It's LITERALLY 50/50 on if I crash during a game or not, this time in the final ring. AND no crash logs at all. I have absolutely no idea what the issue is. This is 100% unplayable. I have no idea what changed this hotfix but this is horrible.
Eggfiend
5 years ago
Bump #3, started playing this morning. Got a crash during game 1 not even 5 minutes in. I'm going to keep replying to this thread with crashes until I get a response.
Eggfiend
5 years ago
Decided to play some more tonight, crashed in the middle of a match, and then the next match crashed upon the initial jump. Nice. How do I enable these crash logs?
Eggfiend
5 years ago
Also, tried disabling my unlimited framerate cap, as well as AMD Freesync, and playing the game without any other programs. Nothing works.
Eggfiend
5 years ago
Decided to play today. First game, crashed 10 minutes in during a firefight. First time I've crashed when firing my weapon, nice!

Still NO WAY to see a crash log, since it's not saving.
Eggfiend
5 years ago
I'm getting .dmp files every crash, but have no idea where to look for information. Most of the info in the file is jumbled.
SepiHovi666
5 years ago
Same thing happening to me. Also getting the same kind of .dmp files. The game doesn't crash every game but it does sometimes, sometimes even twice in the same match. Tried both steam and origin versions, both crashes. Pretty sure this started after the latest event patch.
_Be4r_111
5 years ago
glad to see im not alone... ive been having the same issues since the "woosh woosh" fix(patch).
Eggfiend
5 years ago
Thanks for coming and lettings me know I'm not alone. Ever since the hotfix it's been horrible. It wouldn't be so bad if I could just know how to enable crash logging. Played today and got my first crash 5 minutes in.
STAMiNA64
5 years ago
I've tried everything, Uninstall -Reinstall, driver roll back and updates, FPS adjustments, I even did some coding to try and figure it out. Its Impossible. Been having the same issue. I believe its there issue, as I have no issues when running any other game.

Build--
RTX GeForce 3070 Ventus x3
i9-10850K CPU
2-16GB ram
Asus Hero IX MB
NZXT - Water Cooling
1000WT PS
Just doesnt make any sense.. Hopefully they will fix soon.