Forum Discussion

haydenrr's avatar
5 years ago
Solved

Controller not working pc apex legends

Hi recently I played apex legends I used a controller and then a couple days later doesn’t recognize input and can’t play controller, I deleted game and doesn’t fix it, verified game files and doesn’t fix it, any suggestions I want to play on controller but it doesn’t work.

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @haydenrr 

    Have you had the chance to try starting up your PC in a Clean Boot to test and see if that helps at all? If there's anything else running on the PC that could be preventing Apex Legends from recognizing the controller that may help get around it. 

    You can find more information on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give that a try please let me know how it goes. Thanks!

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @haydenrr

    What type of controller are you using? Also, do you have any other USB devices connected to your PC besides your mouse, keyboard, and controller? If so, can you try disconnecting any other devices to test and see if that helps? 

    /Kent

  • I use a wired controller works with every game but no doesn’t work with apex

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @haydenrr 

    Have you had the chance to try starting up your PC in a Clean Boot to test and see if that helps at all? If there's anything else running on the PC that could be preventing Apex Legends from recognizing the controller that may help get around it. 

    You can find more information on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give that a try please let me know how it goes. Thanks!

    /Kent