Delay in game
Hello. I faced such a problem when playing Apex, after connecting to the match I periodically get into the game where I have a ping(delay) of 500+, it does not fall, does not decompose, but when i l...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI'm seeing packet loss and very high worst ping times well before you reach our test server. The connection to your router looks fine. That's normally an indication that there is an issue with your ISP. What country are you in and do you use a wired or wireless connection?
@EA_Aljo wrote:I'm seeing packet loss and very high worst ping times well before you reach our test server. The connection to your router looks fine. That's normally an indication that there is an issue with your ISP. What country are you in and do you use a wired or wireless connection?
Why is there an issue with his isp i don t understand?! can you explain ?
Like we all have different isps and we all are in different countires but we all have same problem and that is the connection to ea servers! how is that an isp problem and not a ea servers problem ?! There are literally thousands of post here reporting connection problem!
I am from Ukraine, wired conection to router.
- EA_Aljo
It looks like an ISP issue because the high pings and packet loss are occurring before our test server and the connection to the router is fine.
@EA_Aljo wrote:It looks like an ISP issue because the high pings and packet loss are occurring before our test server and the connection to the router is fine.
Then why i have packet loss and high ping IN GAME with A+ grade connection while the DATA CENTER screen says 14ms ping 0 packet loss?!
- EA_Aljo
Your most recent trace doesn't show any packet loss. Can you run another one to see if we get similar results?
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