DXGI DEVICE REMOVED & HUNG Errors
The game crashes with an error ‘DXGI_ERROR_DEVICE_HUNG I have clean installed the Nvidia driver and I have the latest version of the driver. I clean installed the Game Ready driver earlier and the cr...
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EA_Kent
Community Manager
Community ManagerThanks, I appreciate it!
When you have the chance can you open up the NVIDIA control panel on your PC and check out your power options there? I've seen cases where having the power settings set too low there can cause some weird issues.
Let me know if that makes any difference at all.
/Kent
Thank you for the update. I have selected to prefer maximum performance under power management, would that do the trick?
- EA_Kent
Was it already set to prefer maximum performance, or did you just now update it to that setting?
/Kent
I just updated it now.
Just a little update, with these setting, I encountered the error DXGI_ERROR_DEVICE_REMOVED moments after I joined the first game.
So these can't be it.
Attached here is the lastest dxdiag log. The problem persists. Can you please help?
- EA_Kent
Thanks for following up!
Would it be possible to try rolling back to an earlier driver to see if that makes any difference at all? These errors should have been fixed with a new driver earlier this year, but I'm wondering if it's started happening again on more recent drivers.
Let me know if installing a previous driver has any impact.
/Kent
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