Forum Discussion

5 years ago

Solved

EasyAntiCheat Breaking Apex Legends

Ok, let me explain. I have been having this problem since the end of season 3. What happens is I will start Apex and easy anti-cheat will run first then Apex. But easy anti-cheat will just say "Launch Error, Please use 32-bit version". Then open apex and about 5 minutes later apex will crash and say "Client is not running easy anti-cheat or anti-cheat failed". I would love some support on this error. Thanks in advance! 🙂

MrDrFeesh
5 years ago
OK, HUGE NEWS. I ran apex through the EAC launcher and it just works? Please explain this. But I'm glad it works! 🙂

32 Replies

SiirLagALot
5 years ago
@MrDrFeesh try repairing the game, might work!
MrDrFeesh
5 years ago
@SiirLagALot Sorry man did not work.
SiirLagALot
5 years ago
@MrDrFeesh https://answers.ea.com/t5/Technical-Issues/EAC-error-quot-Please-use-32-bit-version-of-the-game-quot/m-p/8553762#M58213 i think this is the same problem as yours, theres a solution for this, hope it helps!
MrDrFeesh
5 years ago
@SiirLagALot I'm sorry to say but I did go there originally. And nothing worked. There was a point where I thought something work, but it did not. But thanks so much for the help!
SiirLagALot
5 years ago
@MrDrFeesh sorry to hear that, I hope ea support finds you a solution soon
EA_Kent
Community Manager
5 years ago
Hey @MrDrFeesh.

I've seen some cases where this error is happening because of another program that's interfering with Easy Anticheat. When you have a chance can you try setting up a Clean Boot on your PC to see if that makes any difference? If this is happening because of a different program it may help get around the issue.

You can find more details on how to set up a Clean Boot over at the EA Help website. Let me know how it goes when you have the chance to give it a shot.

Thanks!

/Kent
MrDrFeesh
5 years ago
@EA_Kent Thanks Kent I will try this.
MrDrFeesh
5 years ago
@EA_Kent Sorry to say but I tried this and it did not work. I getting pretty anxious about what it is.
FaIIenAngeI777
5 years ago
@MrDrFeeshJust wondering is it as simple as you downloaded the wrong version for your pc? Maybe you downloaded a 64 bit version but you need the 32 bit version
maybe Origin is making a mistake and giving users an incompatible bit version for their pc, if you right click my pc and hit properties it should tell you if you have a 64 or 32 bit pc and if its a 32 that could be the problem and explains why its telling you to use the 32 bit version
MrDrFeesh
5 years ago
@FaIIenAngeI777 Your probably right. I will try that out today. Thanks in advance!