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ChristianJ7's avatar
ChristianJ7
5 years ago
Solved

Engine Error - Couldn't Initialize Sound

After the legacy update, I receive this error on startup of apex. I am running the game from the EA launcher. Does anyone have suggestions on a fix? 
  • ChristianJ7's avatar
    ChristianJ7
    5 years ago

    I uninstalled and reinstalled the game. It seems to be working fine now

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@ChristianJ7 To confirm are you playing from the EA Desktop or Origin Client?
  • DATSUNEGO's avatar
    DATSUNEGO
    5 years ago

    Apex game dont initialise because of this erro on the pic

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago
      @DATSUNEGO Which platform are you using?
      • dxnnyoo's avatar
        dxnnyoo
        5 years ago
        @EA_Illium Hi. I am also having this problem after the legacy update. I'm also playing through EA Desktop and have the same error as @DATSUNEGO . Unfortunetly I can't find a repair game feature. I have tried several audio devices, the main one being bluetooth headphones. I also tried disabling all other devices, and made sure the apex audio preferences were set to default. Any advise would be great
    • wolf109909's avatar
      wolf109909
      5 years ago
      @DATSUNEGO seems like the update have corrupted some files. checking integrity or reinstalling should help.
  • RshashDot's avatar
    RshashDot
    3 years ago

    @EA_Illium same issue here , using windows 8.1 Pro
    yesterday everything was working well but i just woke up and when i try to launch apex it tells me : 

    Couldn't intialize sound. Please make sure you have a sound playback device that is enabled and properly configured. Failed in: MilesDriverCreate Miles output follows: Couldn't create XAudio2.

    I'm playing on Steam : PC : 

    i dropped a video and a screenshot for my issue , waiting for your response , thanks!

    • TheRupturer's avatar
      TheRupturer
      3 years ago

      Same problem. Randomly started happening after playing s15 for a few days. Tried changing language, verifying cache, reinstalling.

      • pleban77's avatar
        pleban77
        3 years ago

        The same problem with me. I played few games after release of s15 and now I have exact same issue. Have anyone found the solution?

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