Engine Error 0x887A0005 - ID3D10Device::GetDeviceRemovedReason
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce RTX 2080
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? babajkov
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. babajkov
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Wraith, Bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. valley of bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Slid
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Two
When did this happen? (dd.mm.yy hh:mm) 12.02.19 21.08 Moscow
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes.
What should be happening instead? Nothing. The game should work.
Steps: How can we find the bug ourselves? Watch the video, it should help - https://youtu.be/9_NwatnliUY
Video Error - https://youtu.be/9_NwatnliUY
Engine Error
0x887A0005 - DXGI_ERROR_DEVICE_REMOVED The video card has beem physically removed from the system, or a driver upgrade for the video card has occurred. The application should destroy and recreate the device. For help debugging the problem, call ID3D10Device::GetDeviceRemovedReason.
