Forum Discussion

1 year ago

error code was 0x8000001

When I was playing APEX, I encountered the problem that the game suddenly stuck and did not respond, so I could only forcibly close and restart the game, the error code was 0x8000001, and I queried m...

Midnight9746

Hero+

1 year ago

@Hatori-S Try these steps and see if it fixes the issue:

- Clear Game/Launcher Cache on Steam

Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.

- Repair your system's files:

- Open the Command Prompt in administrator mode

- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.

Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.

Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

- Lastly, restart your PC.

On Linux, some had reported that updating their system had fixed the issue for them. Check with the OS' support page on how to repair the system's files.

- Changing your graphics settings in the system settings:

- Windows Settings > System > Display > Graphics > Change Apex Legends' graphics.

- For Linux, check how to do this on their OS support page.

- Other possible fix:

- If you use AMD Software꞉ Adrenalin, try reinstalling it.