Falsley banned account
Hello Apex Legends Support Team,
I am writing to you regarding a recent ban I received from Apex Legends for alleged involvement in cheating. I would like to explain my situation and request that you reconsider my case, as I value the game immensely and would never intentionally cheat in Apex Legends.
The day I was banned, I had been using a cheat program for another game, DayZ. I suspect that my ban in Apex may have been triggered by having that program installed, even though I never started or used any cheats for Apex. I believe it was the cheat loader that led to my ban, and I want to make it clear that there was no Apex-related cheat involved at all.
I also have proof of purchase showing that the cheat I bought was specifically for DayZ and not for Apex Legends. I have always been against cheating in any game, and I deeply regret using cheats in DayZ. I understand that it was a mistake, and I want to emphasize that cheating is never acceptable in any game.
It has now been a few weeks since I was banned, but I still think about it every single day. Apex Legends has been a big part of my life, especially over the past year. The game has helped me get through some very tough times, and it has meant a lot to me, both personally and as a player. I’ve invested over 2000 hours and a significant amount of money into the game. Losing access to my account has been devastating, and I sincerely hope you can give me a chance to return.
I also want to add that I have completely removed any cheat-related software from my computer, and I no longer have anything of that nature installed. My focus now is entirely on playing fairly and continuing to improve in Apex Legends.
I have been working hard to reach a professional level in Apex, scrimming regularly and aiming to compete seriously. I would be grateful if I could continue that journey and prove that I am fully committed to the game.
Thank you for taking the time to read my appeal and for considering my request.
Hey @henki133,
Unfotunately we can't help with bans here on the forums. If you'd like to raise a dispute, then I'd recommend reaching out to our terms of service team. They can take a look at this for you.